
Course Description (By Curriculum)

1 hour
Personnel requiring a working knowledge of Tandem Service Management
Basic computer knowledge
After completing this course, the student will be able to:
• Identify the client/ server applications and software for the Himalaya S-Series Server
• Identify how to maintain and service tools, and solve basic problems
TSM Client/ Server Software Components
Powering on the Workstation
Starting TSM Client Tasks
Starting the TSM Application
Logging on to the TSM Application
TSM Application Service Connection Task
Non-stop Kernel User Access Privileges
TSM Views – Physical View of a Server
Physical View of an Enclosure using the Connection View
Inventory View
Viewing Alarms and Attributes
Finding a Resource
The Actions Dialog Box
Actions Permissions
Monitoring the System and Identifying Problems
The TSM EMS Event Viewer Application
Overview:
- What is an Event?
- What are Event Messages?
- What are EMS Event Logs?
- How to use the TSM EMS Event Viewer Application
- Start the TMS Event Viewer
Scanning for Alarms Using the TSM Service Application
Viewing All Alarms in the Himalaya S-Series Server
- Sorting Alarms
- Deleting Alarms
- Problems and their Definitions
- Alarm Detail
- Scanning for Alarms
Checking Processor Status
Checking Attributes of a Resource
Checking TSM Status Messages
Windows NT Event Viewer Window
Filtering TSM Status Messages
Getting Detailed Information on a Message
Saving a Copy of the Status Log to Disk
Using the TSM Configuration Application
- When to Use It
- Starting it
Performing Configuration Tasks
Configuring the Himalaya S-Series Server
- Service Provider Access
- TSM Security
Defining Users
Starting a TACL Terminal Emulator Session