Course Description (By Curriculum)

Identifying z/OS System Problems 1.7

Duration

4 to 5 hours

Overview

Audience

Senior operators and technical support personnel who require knowledge to identify z/OS system problems

Prerequisites

Completion of the Monitoring the System and z/OS Architecture course

Objectives

After completing this course, the student will be able to:
• Recognize the nature of a system problem
• Identify how storage dumps are obtained to aid in problem analysis

Course Content

Categorizing Problems

MVS Recovery Facilities
Identifying Waits and Hangs
Identifying Loops

Working With the Catalog Address Space

Diagnosing Catalog Contention
Displaying Catalog Task Status

Preparing for Dumps

Dumping Facilities
Working with Dump Data Sets
Dump Options
Dump Parameters

Obtaining SVC Dumps for Problem Analysis

Invoking an SVC Dump
Handling Partial Dumps

Identifying z/OS System Problems Mastery Test


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