Controlling CICS Operations

Duration

4 to 5 hours

Overview

Audience

IT personnel whose role is to monitor or control a CICS System.

Prerequisites

Completion of the following Datatrain courses:
• Introduction to the CICS Transaction Server

Objectives

After completing this course the student should be able to:
• Start and stop CICS
• Enter CICS commands used to monitor or modify CICS resources
• Interpret CICS messages and displays
• Identify and Resolve common CICS problems

Course Content

CICS Startup and Shutdown

Starting CICS
CICS Startup Messages
Performing a Normal CICS Shutdown
Immediate CICS Shutdown
Uncontrolled Shutdown

Identifying CICS Problems

The Operator's Role in Gathering Problem Data
Transaction Abends
CICS System Abends
Waits
Loops
Performance Problems
Data Problems
Storage Violations
External CICS Interface Problems
Communication Issues
Log problems

Interpreting CICS Messages

Interpreting Messages
Abend Codes
CMAC Transaction

Entering CICS Commands

Command Authority
Entering CICS Commands from:
• Terminals
• Consoles
• TSO
• JCL
CEST Transaction
CICS Monitoring Facility

Resolving CICS Problems

CEMT Transaction
INQUIRE Command
SET Command
PERFORM Command
CEKL Transaction
CMSG Transaction
CWTO Transaction

Controlling CICS Operations Mastery Test