Interskill Learning Mainframe Training

Brazilian Portuguese French German Italian Russian Spanish (European) Spanish (Latin American)
+44 (0) 1625 441120

The Online Mainframe Training Specialists
Search   Course Catalogue   Live Chat!  
Return to Learning Plan Home

Helpdesk

Learning Plan Name Duration Description
Helpdesk Operator z/OS
153

The helpdesk operator provides first-level support to personnel using the z/OS system. The duties of this position are:

  • Recording reported problems
  • Conducting problem analysis
  • Resolving known problems
  • Forwarding complex problems to the appropriate resolution teams