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Operations

Learning Plan Name Duration Description
Trainee Computer Operator z/OS
133

The trainee computer operator familiarizes themselves with the operation of the computer system, and performs the following tasks under supervision:

  • Powering the computer system up and down
  • Monitoring the system console for any error messages
  • Monitoring the processing of batch jobs
  • Responding to tape or cartridge requests
Computer Operator z/OS
310

The computer operator provides first-level support for any problems associated with system, batch, or online activity. The duties of this position are:

  • Powering the computer system up and down
  • Monitoring the system console for any error messages and responding to simple requests
  • Monitoring the processing of batch jobs and resolving simple JCL or job processing problems
  • Identifying and resolving general network problems
  • Responding to tape or cartridge requests and performing recovery action if required
Senior Computer Operator z/OS
348

The senior computer operator is the problem coordinator for batch, online, and system problems. The duties of this position are:

  • Resolving complex JCL, job processing, or scheduling problems
  • Analyzing system data to identify and recover from system errors or bottlenecks
  • Escalating problems to appropriate technical specialists when required
Operations Analyst z/OS
409

The operations analyst provides support for operational aspects of the mainframe. The duties of this position are:

  • Monitoring system applications and consoles
  • Running and verifying successful completion of the batch schedule
  • Analyzing processing performance and resource utilization
  • Managing and maintaining tape and cartridge media
  • Testing and implementing JCL code
  • Maintaining and monitoring production schedules